Pullman Magenta Shores Resort

Name: Pullman Magenta Shores Resort
Address: 1 Magenta Dr, Magenta, Noua Galie de Sud, 2261, Australia

+ 243

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Informații rapide

Sosire începând cu	15:00
Plecare până la	10:30
Mic dejun	Mic dejun disponibil
Animale de companie	Animalelor de companie nu le este permis accesul
Copii	Copiii sunt bineveniți la acest hotel

Facilități

Wi-Fi

Parcare

Aer condiţionat

Transport spre aeroport

Piscină

Centru de fitness

Facilități exclusive

Plajă privată

Accesibilitate

Lift

Facilităţi pentru persoane cu dizabilităţi

Parcare pentru persoane cu dizabilități

Facilități pentru afaceri

Centru de afaceri

Facilităţi pentru întâlniri

Mâncare și băuturi

Restaurant

Grătar în aer liber

Cafenea

Serviciu de organizare de petreceri

Bar

Bar în lobby

Pentru familie

Piscină pentru copii

Facilitate pentru copii

Loc de joacă

Servicii medicale

Cameră de urgență

Facilități hoteliere și în aer liber

Zone pentru fumători

Facilităţi pentru nunţi

Nefumători

Spălătorie

Grădină

În camere

Şemineu

Aer condiţionat

Încălzire

Relaxare și divertisment

Spa

Masaj

Saună

Închiriere de biciclete

Bar în piscină

Salon de înfrumuseţare

Şedinţe de bronzat la ultraviolete

Media și tehnologie

Fotocopiator

Fax

Servicii

Depozitare de bagaje

Room service

Seif

Personal multilingv

Serviciu de trezire

Bancomat

Sport și fitness

Piscină interioară

Centru de fitness

Teren de tenis

Piscină în aer liber

Piscină

Teren de golf

Transport și parcare

Transport spre aeroport

Stație de încărcare pentru vehicule electrice (VE)

Parcare

Wi-Fi și internet

Acces la internet

Wi-Fi în spațiile comune

Wi-Fi

Mai multe despre Pullman Magenta Shores Resort

Pullman Magenta Shores Resort

Situated on the beachfront, Pullman Magenta Shores Resort offers direct beach access, 2 tennis courts, indoor and outdoor pools, a fitness centre and spa facilities.

Scoruri și recenzii

Curăţenie4,0

Locaţie4,0

Serviciu4,0

Camere4,0

Raport calitate/preț3,5

Calitatea somnului4,0

Recenzii scrise de călători

Filtrează după

Sortează după

Menționat de călători

Călător de grup

Comentariu: 14 mar. 2025

$5 Sprite

Outrageous pricing for drinks. Was charged $5 for a small glass of Sprite which was half filled with ice. Sprite was from a 1.25L bottle so likely they charging close to $50 a bottle. Outright greed and never returning.
The two bar staff, one pouring and one taking payment, appeared totally uninterested.
Very disappointing.

Cuplu

Comentariu: 2 feb. 2025

Worst hotel experience yet

Absolutely disgraceful and rude condescending service. Booked a studio room only to receive a phone call 2 hours before check in that the aircon isn't working and it won't be working for the duration of the stay. They couldn't move us to a different room due to the hotel being at capacity apparently. Eventually offered $50 food and beverage credit for the first night, a few extra old fans were also offered with a move to a different room the following day. Upon arrival we were told the room isn't ready and we would receive a call when it was ready. At 3.25 still no phone call with check in being 3pm. Reception was rude and when questioned why no call was received was told 'we are unable to monitor what's happening and we are busy'. Don't promise something you can't deliver.
On top of this all, when we wanted to open the sliding door for some air and ventilation whilst in the room after dinner the security door didn't lock. Couldn't contact reception of course as they close at 10pm and we discovered the lock wasn't working after this time, unable to resolve the safety/security issue as no other room is available regardless.
We pre booked breakfast however we were told we might need to sit at the bar stools out of the breakfast area as the restaurant might not have any tables left. Why advertise breakfast as 7-10am when you need to prebook a table apparently? Have never experienced this at other hotels.
Will never stay at Pullman Magenta Shores again. After staying a few times over the years the hotel and service has dropped dramatically.

Călător de familie

Comentariu: 10 ian. 2025

Nice resort and good facilities. That said everything costs money in this resort. Will be good if some facilities can be made complementary

Altele

Comentariu: 9 ian. 2025

A stat pe: dec. 2024

Family Holiday

The original booking resulted in a massive overcharge by the hotel, pre paid breakfast rates were wrongly charged, this was corrected at my request and overcharge refunded.
On arrival, room was not ready at the guaranteed time, a room upgrade was given but still over an hour delay to move in.
Staff levels and their skill level was poor, any service or meal requests were very slow.
Major problem occurred in the restaurant when staff claimed we had not paid in advance, highly embarrassing and disrupting. Seeking to correct their mistake we met disbelief and rudeness, eventually we were able to speak to a manager who was able to identify the company’s error.
Was very hard to get service in restaurant and bars due to poor staff levels and delivery very slow.
We stayed at peak time and paid peak tariff, so expected value for money which was not delivered.
Did not receive any housekeeping services throughout the 4 day stay.
Property and service did not meet expectations

Răspunsul hotelului

Comentariu: 10 ianuarie

Good afternoon Saully102,
Thank you for taking the time to share your recent experience with us.
We do apologise for any inconvenience this has caused you and your family.
Your feedback is incredibly valuable, and we are committed to making improvements based on your experience.
We do hope to welcome you back again soon.
Kind regards,
Rebecca King
Front Office Manager

Călător de grup

Comentariu: 5 ian. 2025

An underwhelming experience for our first stay here. We booked this location for the advertised resort style amenities, pools etc and certainly paid for resort quality accomodation. Our room was tidy enough but on closer inspection was quite dirty and in need of a deep clean.. from filthy curtains, mouldy shower, dirty bathroom door etc. The rock pools are very clearly neglected with bird poo over almost all pool chairs, debris and baby wipes in the pools. The food for the most part was disappointing. The pool bar wasn’t opened everyday which was advertised as being open and one of the main reasons we booked a girls trip here. When it was open had very little choice of drinks with exorbitant prices. The staff were friendly.

Poziție foarte bună

4,0

1 Magenta Dr, Magenta, 2261, Australia|3,16 km față de centrul orașului

Sosire și plecare

Check-in de la:

15:00

Plecare înainte de:

10:30

Bine de știut

Copii

Copiii sunt bineveniți la acest hotel

Paturi suplimentare

2 ani sau mai puțin

Copiii pot utiliza paturi suplimentare pentru o taxă suplimentară de AUD 20.

Copiii pot utiliza paturi suplimentare pentru o taxă suplimentară de AUD 50.

Animale de companie

Animalelor de companie nu le este permis accesul

Mic dejun

Mic dejun disponibil

Ore mic dejun

07:00 - 10:00 de la Luni până la Duminică .

Preț mic dejun

102 lei (≈AUD 35)/persoană

Meniu mic dejun

Bufet

Informații importante de la hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note, there is a 1.4% credit card surcharge when using a credit card.

Informații importante despre oraș

For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.

Metode de plată acceptate

Hotelul acceptă următoarele metode de plată: