Best Western Hotelio Montpellier Sud
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Informații rapide
Sosire începând cu | 15:00 |
|---|---|
Plecare până la | 11:30 |
Mic dejun | Mic dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
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Mai multe despre Best Western Hotelio Montpellier Sud
Best Western Hotelio Montpellier Sud
Welcome to the Best Western Hotelio Montpellier Sud, where each stay is an extraordinary experience in Hérault, perfectly nestled on the beach route.
Scoruri și recenzii
Recenzii scrise de călători
Comentariu: 14 feb. 2025
Perfect.
Parking inside the hotel right next to the door
Răspunsul hotelului
Comentariu: 14 februarie
Comentariu: 4 iun. 2024
A stat pe: apr. 2024
Best Customer Service Hotel
I have to say this is probably the best customer service hotel I’ve ever been to. And coming from the US, the breakfast you get really puts other Best Westerns in America to shame. In the US, the most exciting part of the breakfast in to make your own Belgian waffle, but in France, it’s a selection of cheeses, meats, fruits, pancakes, juices, coffees, chocolate croissants, jams, and breads, breads, breads! Can you tell I liked the breakfasts? Now, to the hotel stay…
When I first arrived, I met Theo who was friendly and who spoke perfect English, which I was not expecting. I was worried about speaking French and I was amazed how many people speak multiple languages at your hotel. Nina and Romain, the managers, were both accommodating and helpful when I needed to extend my stay and even invited me to their lunch one day along with Laurence, who was the head of housekeeping. I felt like part of their family. Laurence was very organized and always gave me a smile. The hotel was extremely clean and the whole crew of housekeeping was hard-working, including the daily pool attendant. Emma and Theo were always there to help me with anything I needed especially when I hurt my back and needed a taxi to get to a doctor. I really was grateful for their empathy and impeccable customer service. Kenza and Emma helped call me multiple taxis. Emma and Lea A. suggested several unforgettable spots to sight-see. Steven gave me a lesson on wines at the bar while Theo served up a fantastic Panini as they both ran the front desk and served other customers at the bar and in the dining room. On other nights, I was served by Lilou, Youri, and Brian who also were friendly and ran the front desk. In the dining room, Lea C. was always there to serve me dinner and explain the dishes and desserts. She was so sweet and I enjoyed talking to her. I have to say that Elyes, the chef, personally served me some of the best meals I’ve ever tasted. The first night I was there I ordered the chicken, parsnips and potatoes, and I told Theo it was fantastic. Theo brought the chef out of the kitchen and I met Elyes, and after that night, he would personally serve me his meals. The lasagna was my favorite and the fish was delectable and I’m not a fan of fish! But he would bring me little bits of food I didn’t even order just to taste his cooking and everything he made was amazing. I cannot say enough about the staff at Hotelio Montpellier Sud, they are all wonderful! I had a happy, memorable stay and I will return again. The customer service from all of them was worth writing a review for. They are running a beautiful, clean hotel tucked away in an unforgettable corner of the world and they made my stay absolutely wonderful. Thank you, Jennifer
Răspunsul hotelului
Comentariu: 22 iunie
It was a great pleasure to meet you, to serve you and to advise you, on behalf of the whole team. We have great memories of you, of all your wonderful stories, anecdotes, and of your sumptuous literary works. Comments like yours are rare, and it was truly moving for the team to read you. We look forward to welcoming you back to Hotelio, and to sharing many wonderful things with you!
Kind regards,
Steven and the whole team Hotelio.
FR
Comentariu: 4 sept. 2024
A stat pe: sept. 2024
Perfect!!!
Fitness centre
Swimming pool
Cast for your Netflix
Top!!!!
Restaurant with choice of 2 courses, starters and desserts and varied buffet at breakfast.
What more can you ask when you are a single woman travelling a lot?
Răspunsul hotelului
Comentariu: 5 septembrie
Comentariu: 10 aug. 2024
A stat pe: aug. 2024
FR
Comentariu: 8 aug. 2024
A stat pe: aug. 2024
Not up to the standard
I paid for a more expensive room overlooking the pool and arrived there seen in the parking lot and parking entrance
Breakfast advertise at 12€ and charged 14€
So not satisfied at all and I will not go back too bad
Răspunsul hotelului
Comentariu: 9 august
Merci de nous avoir fait votre retour expérience client qui est important pour nous améliorer. Nous prenons en considération votre commentaire.
Pour ce qui est de la climatisation, nous tenons à vous rappeler que nous avons un label écologique et que de ce fait nous ne pouvons pas avoir un écart de plus de 10°C entre l'intérieur et l'extérieur.
Navré pour le quiproquo, le petit déjeuné est facturé 12€ en pré réservation et 14€ en direct.
En espérant que vous nous donniez l'opportunité d'une seconde chance.
Team HOTELIO
Locație
1 Chem. de Saint-Hubert, Lattes, 34970, Franța|1,04 km față de Cage Training
Lucruri de făcut: 10pe o rază de 2,31 km
Sosire și plecare
Check-in de la:
15:00
Plecare înainte de:
11:30
Bine de știut
Copiii sunt bineveniți la acest hotel
2 ani sau mai puțin
Copiii pot utiliza paturi suplimentare gratuit.
Animalelor de companie nu le este permis accesul
Mic dejun disponibil
Preț mic dejun
70 lei (≈EUR 14)/persoană
Opțiuni mic dejun
Mic dejun continental
Meniu mic dejun
Bufet
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. piscine hotelio: Closed from Tue, Oct 01, 2024 until Fri, Apr 04, 2025 A damage deposit of EUR 230 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The swimming pool is open from 01 June to mid-November. Please note that this property only accept card payments from bank cards with an associated bank account.
