Krystal Grand Cancun All Inclusive
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Informații rapide
Sosire începând cu | 15:00 |
|---|---|
Plecare până la | 12:00 |
Mic dejun | Mic dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Piscină
Centru de fitness
Spa
Mai multe despre Krystal Grand Cancun All Inclusive
Krystal Grand Cancun All Inclusive
Krystal Grand Cancun All Inclusive oferă vedere la Marea Caraibilor și la Laguna Nichupte, fiind situat la doar câțiva pași de plajă.
Scoruri și recenzii
Curăţenie4,5
Locaţie4,5
Serviciu4,0
Camere4,0
Raport calitate/preț4,0
Calitatea somnului4,0
Recenzii scrise de călători
Filtrează după
Sortează după
Menționat de călători
Călător de grup
IT
Comentariu: 27 feb. 2025
Krystal Grand surpasses expectations again.
This was our 2nd trip to the Krystal Grand Cancun. Both times we have stayed in Altitude rooms. We found this again to be the best value for our group of women travellers. The extra inclusions of the separate breakfast restaurant and concierge bar area were perfect. The concierge team at the hotel is probably one of the best I have ever had. Grisel the supervisor went above and beyond with all our needs. She was with the hotel last year and I am so glad that she is still there. She is amazing at her job. The other concierge staff Paola, Sara and Marianna as well were all fantastic as well.
I wanted to mention Jose Luis and Miguel who worked at the concierge breakfast area as well as the bar. These gentleman are hard working multi talented waitstaff as well as bartenders.
Luis at the beach was terrific. He was always checking to see that we were good for drinks and food throughout our stay.
The beach is stunning. Clear water and calm for most days. Sometimes it can get a little wavy with the wind, but nothing like the other areas in Cancun.
We rented a palapa on the beach so that we could have shade and sun both during our time there.
Only negative that I would have to say is that there were not enough complimentary lounges at the beach for guests not wanting to pay for palapas.
If you book an Altitude room/suite, the only room types that face directly onto the beach in front of the hotel are Altitude King rooms, and oceanfront rooms. The other rooms will face the back, where you still get a corner view of the other beach. However the Grand Fiesta American Coral Hotel with the adjoining conference center is also part of that view which has loud air conditioning units. Just FYI.
We are already planning our return trip next year following 2 wonderful experiences both this year and last year.
I wanted to mention Jose Luis and Miguel who worked at the concierge breakfast area as well as the bar. These gentleman are hard working multi talented waitstaff as well as bartenders.
Luis at the beach was terrific. He was always checking to see that we were good for drinks and food throughout our stay.
The beach is stunning. Clear water and calm for most days. Sometimes it can get a little wavy with the wind, but nothing like the other areas in Cancun.
We rented a palapa on the beach so that we could have shade and sun both during our time there.
Only negative that I would have to say is that there were not enough complimentary lounges at the beach for guests not wanting to pay for palapas.
If you book an Altitude room/suite, the only room types that face directly onto the beach in front of the hotel are Altitude King rooms, and oceanfront rooms. The other rooms will face the back, where you still get a corner view of the other beach. However the Grand Fiesta American Coral Hotel with the adjoining conference center is also part of that view which has loud air conditioning units. Just FYI.
We are already planning our return trip next year following 2 wonderful experiences both this year and last year.
Călător de familie
Comentariu: 14 feb. 2025
Amazing family resort
Amazing Family Getaway in Cancun!
Our stay at this resort in Cancun was absolutely wonderful! The beach was breathtaking—crystal-clear waters and soft, white sand made for the perfect spot to relax and have fun. The pools were pristine and well-maintained, providing a great place to cool off and enjoy the sun.
My kids and I had an incredible time, and a big part of that was thanks to the fantastic entertainment team! They kept the energy high and made every day exciting with activities for all ages. One of my personal highlights was starting each morning with a deep stretch session at sunrise—such a peaceful and rejuvenating experience. I also loved the relaxing Pilates class, which was the perfect way to unwind.
I highly recommend this resort for families, couples, or anyone looking for a beautiful and fun getaway. We can’t wait to return!
Our stay at this resort in Cancun was absolutely wonderful! The beach was breathtaking—crystal-clear waters and soft, white sand made for the perfect spot to relax and have fun. The pools were pristine and well-maintained, providing a great place to cool off and enjoy the sun.
My kids and I had an incredible time, and a big part of that was thanks to the fantastic entertainment team! They kept the energy high and made every day exciting with activities for all ages. One of my personal highlights was starting each morning with a deep stretch session at sunrise—such a peaceful and rejuvenating experience. I also loved the relaxing Pilates class, which was the perfect way to unwind.
I highly recommend this resort for families, couples, or anyone looking for a beautiful and fun getaway. We can’t wait to return!
Răspunsul hotelului
Comentariu: 15 februarie
Dear Danielle,
Thank you for sharing your amazing experience with us! We're thrilled that you and your family had such a wonderful time at Krystal Grand Cancún. Our beach and pools are indeed great places to unwind, and it's fantastic to hear that the entertainment team added to your enjoyment with their engaging activities. Starting the day with a sunrise stretch sounds like a truly magical way to begin each morning. We can't wait to welcome you back for another beautiful getaway.
Your recommendation means the world to us, and we look forward to creating more unforgettable memories with you and your family!
Sincerely
The Management
Thank you for sharing your amazing experience with us! We're thrilled that you and your family had such a wonderful time at Krystal Grand Cancún. Our beach and pools are indeed great places to unwind, and it's fantastic to hear that the entertainment team added to your enjoyment with their engaging activities. Starting the day with a sunrise stretch sounds like a truly magical way to begin each morning. We can't wait to welcome you back for another beautiful getaway.
Your recommendation means the world to us, and we look forward to creating more unforgettable memories with you and your family!
Sincerely
The Management
Călător de familie
Comentariu: 27 feb. 2025
Would recommend it!
The staff was excellent and the food was delicious. Some staff won my heart but the best by far was Luis! He was a server on the beach... always smiling, fast and just made the day that much better!! If you are looking for excursions, there is always someone to help you! The rooms are cool ands clean!
Călător de familie
Comentariu: 27 feb. 2025
Good for the Value.
Hotel was good for the value. Buffet needs some improvements as it was lacking in variety and service was very slow in comparison to almost all other resorts we've been to. Pool was cold, but we were there on an off-week for weather and tempuratures were cooler than normal/expected. No complaints with pool-side serivce or al'carte dining. Alejo, Antonio, Jose, Oswavalo & Felix were attentive and courteous. They really made our time pool-side pleasant. Lovely beach and rooms were not glamoureous but had what you needed. Room was on 1st floor above lounge and music was loud into the early hours of the morning. Overall, a decent value resort. On our first night, got to buffet late and requested room service - we knew of the service fee for delivery which was fine. Food took hours to arrive, received around 1am when ordered at approximately 11pm- showed up cold after kids had fallen asleep. They put a $15 gratituty tip I didn't notice ont he machine and I called the resort after returning home and was told I would be emailed regarding a resolution and yet to receive it. I would appreciate a follow up regarding this as I don't feel the service merits that without consultation. Unfortuntely, due to being woken so long after the order, I didn't ntoice the charge until reviewing bill statement.
Călător de familie
Comentariu: 26 feb. 2025
Great staff but facilities need improvement.
The staff was great but the resort is “tired”. Only 1-2 elevators ever working at a time so long wait times, and they are not air conditioned. Not enough loungers at the pools to accommodate all the guests. Rooms smell musty, beds are a bit hard and we had no towels at all upon returning to our room one evening. Overall the resort was clean and the entertainment was interesting. Give the facilities an update and it would be great.
Poziție excelentă
Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun Hotel Zone, Cancún, 77500, Mexic|1,19 km față de Cancun Beach
Lucruri de făcut: 10pe o rază de 1,02 km
1,19 km
0,31 km
2,73 km
Transportpe o rază de 8,62 km
8,62 km
Aeroportpe o rază de 17,09 km
17,09 km
Sosire și plecare
Check-in de la:
15:00
Plecare înainte de:
12:00
Bine de știut
Copiii sunt bineveniți la acest hotel
12 ani sau mai puțin
Copiii pot utiliza paturi suplimentare pentru o taxă suplimentară de USD 67.
între 13 și 17 ani
Copiii pot utiliza paturi suplimentare pentru o taxă suplimentară de USD 134.
Animalelor de companie nu le este permis accesul
Mic dejun disponibil
Preț mic dejun
5.580 lei (≈USD 1167)/persoană
Opțiuni mic dejun
Mic dejun american
Meniu mic dejun
From menu, Buffet.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking more than 4 rooms, different policies and additional supplements may apply.
Hotelul acceptă următoarele metode de plată: 
Cash
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