Novotel London Greenwich
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Informații rapide
Sosire începând cu | 15:00 |
|---|---|
Plecare până la | 12:00 |
Mic dejun | Mic dejun disponibil |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Centru de fitness
Recepţie 24 de ore
Restaurant
Mai multe despre Novotel London Greenwich
Novotel London Greenwich
Neighbouring Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is just 10 minutes' drive from the O2 Arena. This modern hotel offers private onsite parking and boasts a fitness centre, a stylish restaurant, and spacious bedrooms.
Scoruri și recenzii
Curăţenie4,5
Locaţie4,5
Serviciu4,5
Camere4,0
Raport calitate/preț4,0
Calitatea somnului4,0
Recenzii scrise de călători
Filtrează după
Sortează după
Menționat de călători
Călător de afaceri
Comentariu: 13 mar. 2025
surprisingly good
I had three dinners here in a row. Astha provided the best service ever, she was recommending nice food and great wines. Me and my colleagues enjoyed every occasion to eat in this restaurant. We tried all cuisines and had great experience. Thank you, Astha.
Răspunsul hotelului
Comentariu: 14 martie
Dear Vilmosk,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you and your colleagues enjoyed your dinners at our restaurant, and that Astha made such a positive impact on your dining experience. Her dedication to providing great service and recommending delicious food and wines is truly appreciated, and I will be sure to pass along your thanks to her.
It’s great to know that you had a fantastic time trying different cuisines, and we look forward to welcoming you back for more memorable meals in the future!
Once again, thank you for your kind words, and we hope to see you again soon.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you and your colleagues enjoyed your dinners at our restaurant, and that Astha made such a positive impact on your dining experience. Her dedication to providing great service and recommending delicious food and wines is truly appreciated, and I will be sure to pass along your thanks to her.
It’s great to know that you had a fantastic time trying different cuisines, and we look forward to welcoming you back for more memorable meals in the future!
Once again, thank you for your kind words, and we hope to see you again soon.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Cuplu
Comentariu: 10 mar. 2025
50/50
- downstairs was lovely, atmosphere was amazing , staff I could fault.
- breakfast was lush, and had a variety.
- we had an accessible room.. i believe that this room has been slightly neglected. The room was very big and the bed was the perfect height however there were slight issues with the bedroom.
- bed was super soft.
- had all the essentials I.e coffee & tea, fresh towels and room was clean on arrival.
- free refreshment as we didn’t need our room cleaning.
-the bathroom was very run down. And needed update.
- breakfast was lush, and had a variety.
- we had an accessible room.. i believe that this room has been slightly neglected. The room was very big and the bed was the perfect height however there were slight issues with the bedroom.
- bed was super soft.
- had all the essentials I.e coffee & tea, fresh towels and room was clean on arrival.
- free refreshment as we didn’t need our room cleaning.
-the bathroom was very run down. And needed update.
Răspunsul hotelului
Comentariu: 11 martie
Dear Soophie,
Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed the atmosphere, breakfast, and our friendly staff. It’s wonderful to know that the variety of breakfast options and the accessible room met your expectations. We’re also glad you found the room clean and well-stocked with essentials, and that the bed provided the comfort you were hoping for.
We truly appreciate your feedback regarding the accessible room. We’re sorry to hear that you felt it had been slightly neglected. We understand the importance of maintaining all our rooms to the highest standard, and we will review the condition of this room to ensure it is updated and refreshed where needed.
Thank you again for your valuable insights. We hope to welcome you back and provide an even better experience next time.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed the atmosphere, breakfast, and our friendly staff. It’s wonderful to know that the variety of breakfast options and the accessible room met your expectations. We’re also glad you found the room clean and well-stocked with essentials, and that the bed provided the comfort you were hoping for.
We truly appreciate your feedback regarding the accessible room. We’re sorry to hear that you felt it had been slightly neglected. We understand the importance of maintaining all our rooms to the highest standard, and we will review the condition of this room to ensure it is updated and refreshed where needed.
Thank you again for your valuable insights. We hope to welcome you back and provide an even better experience next time.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Călător de familie
Comentariu: 10 oct. 2024
Memorable
Hi first of all thank you Alexandre Rodrigues for sparkle my room you make my anniversary special.
Room - room was good and big it was amazing experience every facility was there . Bed was so comfortable.
Food and Beverage - staff was nice and welcoming if i am talking about breakfast it was good and fresh but not happy with coffee machine it was not working properly. Otherwise everything was good
Front Office - Athulya checked me in she was polite and helpful. Other front office staff also welcoming and nice.
On the check out day at 8:00 in the morning someone open my door without knocking and said sorry same thing happened 5 times before 12:00 before checking out . I even text on reception what’s aap but no response i even call to the reception but no response. Otherwise it was smooth and pleasant stay
Thank you so much Novotel specially front office team .
Highly recommend this hotel to everyone
Room - room was good and big it was amazing experience every facility was there . Bed was so comfortable.
Food and Beverage - staff was nice and welcoming if i am talking about breakfast it was good and fresh but not happy with coffee machine it was not working properly. Otherwise everything was good
Front Office - Athulya checked me in she was polite and helpful. Other front office staff also welcoming and nice.
On the check out day at 8:00 in the morning someone open my door without knocking and said sorry same thing happened 5 times before 12:00 before checking out . I even text on reception what’s aap but no response i even call to the reception but no response. Otherwise it was smooth and pleasant stay
Thank you so much Novotel specially front office team .
Highly recommend this hotel to everyone
Răspunsul hotelului
Comentariu: 14 octombrie
Dear Guest,
Thank you so much for your lovely words! We’re thrilled to hear that Alexandre made your anniversary special by sparkling your room—what a wonderful touch! I will for sure pass this to Alexandre.
We’re glad you enjoyed your spacious room and found the bed comfortable. It’s great to know that you had a fantastic experience with the facilities we offer.
We appreciate your feedback on our Food and Beverage service. While we’re pleased to hear that you found the staff welcoming and enjoyed a fresh breakfast, we apologize for the issues you experienced with the coffee machine. It was mentioned to our maintenance team and got fixed by end of the day as we understand how important a good cup of coffee is.
It’s wonderful to hear that Athulya and the front office team provided polite and helpful service during your check-in. We’re proud of our staff and their commitment to ensuring our guests feel welcome.
We sincerely apologize for the miscommunication that occurred on your check-out day. This is certainly not the level of service we strive for, and we will address this with our team to ensure better communication in the future.
Thank you again for your kind words and for recommending us. We hope to welcome you back to Novotel for another memorable stay!
Despite this inconvenience, we’re glad to hear that your overall stay was smooth and pleasant. Thank you for your understanding, and we hope to welcome you back for an improved experience.
Warm regards,
Athulya
Guest Relations Officer
Novotel London Greenwich
Thank you so much for your lovely words! We’re thrilled to hear that Alexandre made your anniversary special by sparkling your room—what a wonderful touch! I will for sure pass this to Alexandre.
We’re glad you enjoyed your spacious room and found the bed comfortable. It’s great to know that you had a fantastic experience with the facilities we offer.
We appreciate your feedback on our Food and Beverage service. While we’re pleased to hear that you found the staff welcoming and enjoyed a fresh breakfast, we apologize for the issues you experienced with the coffee machine. It was mentioned to our maintenance team and got fixed by end of the day as we understand how important a good cup of coffee is.
It’s wonderful to hear that Athulya and the front office team provided polite and helpful service during your check-in. We’re proud of our staff and their commitment to ensuring our guests feel welcome.
We sincerely apologize for the miscommunication that occurred on your check-out day. This is certainly not the level of service we strive for, and we will address this with our team to ensure better communication in the future.
Thank you again for your kind words and for recommending us. We hope to welcome you back to Novotel for another memorable stay!
Despite this inconvenience, we’re glad to hear that your overall stay was smooth and pleasant. Thank you for your understanding, and we hope to welcome you back for an improved experience.
Warm regards,
Athulya
Guest Relations Officer
Novotel London Greenwich
Călător de familie
Comentariu: 13 mar. 2025
The experience was a bit disappointing except for the hotel staff
The hotel is decent but the rooms are a little small and the layout did not seem very funxtional. The parking charge is very steep @ 25 pounds a day, especially when you take into account the fact that the parking doors are not working properly and you have to wait for long or call the front desk multiple times or have your better half walk over to request them to open the door, it just aint worth it and a hugr annoyance.
The hotel staff seemed helpful especially at breakfast. Alfahad assisted us with what we needed along with his colleagues who were all eager to assist.
Even at front desk the staff was helpful except for the issue with the parking entry and exit issue which they did not know how to solve I guess.
The hotel staff seemed helpful especially at breakfast. Alfahad assisted us with what we needed along with his colleagues who were all eager to assist.
Even at front desk the staff was helpful except for the issue with the parking entry and exit issue which they did not know how to solve I guess.
Răspunsul hotelului
Comentariu: 14 martie
Dear Samurai,
Thank you for sharing your experience with us. While we're pleased to hear that our staff, especially Alfahad and the breakfast team, provided great service, we sincerely regret that other aspects of your stay fell short of expectations.
We apologize for the inconvenience caused by the parking situation. Your concerns regarding the high charge and the malfunctioning doors are completely understandable, and we recognize how frustrating this must have been. Please be assured that we will escalate this issue with our maintenance and management teams to ensure a smoother experience for our guests in the future.
We appreciate your honest feedback, as it helps us improve. Should you choose to stay with us again, we hope to provide a much better experience. Please don’t hesitate to reach out if there’s anything we can do for you.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Thank you for sharing your experience with us. While we're pleased to hear that our staff, especially Alfahad and the breakfast team, provided great service, we sincerely regret that other aspects of your stay fell short of expectations.
We apologize for the inconvenience caused by the parking situation. Your concerns regarding the high charge and the malfunctioning doors are completely understandable, and we recognize how frustrating this must have been. Please be assured that we will escalate this issue with our maintenance and management teams to ensure a smoother experience for our guests in the future.
We appreciate your honest feedback, as it helps us improve. Should you choose to stay with us again, we hope to provide a much better experience. Please don’t hesitate to reach out if there’s anything we can do for you.
Best regards,
Athulya
Guest relations
Novotel London Greenwich
Călător de familie
Comentariu: 11 mar. 2025
Almost Excellent
The hotel is brilliantly situated for the Greenwich attractions and for London - provided the DLR is running. It wasn’t. Not the hotel’s fault, but it did put a damper on the weekend, having to use Rail Replacement Buses and Overground trains.
The hotel itself is very good, surprisingly quiet and well-appointed.
The one major criticism is that the self- service breakfast has only one coffee machine which broke down. Fortunately one of the staff (Ana Maria) took it on herself to provide coffees from elsewhere to a few lucky individuals, while the other staff tried unsuccessfully to fix the machine and eventually brought flasks of filter coffee and hot chocolate to the thirsty masses.
Would use again - provided the DLR was running.
The hotel itself is very good, surprisingly quiet and well-appointed.
The one major criticism is that the self- service breakfast has only one coffee machine which broke down. Fortunately one of the staff (Ana Maria) took it on herself to provide coffees from elsewhere to a few lucky individuals, while the other staff tried unsuccessfully to fix the machine and eventually brought flasks of filter coffee and hot chocolate to the thirsty masses.
Would use again - provided the DLR was running.
Răspunsul hotelului
Comentariu: 11 martie
Dear Rob,
Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed the hotel’s location and its quiet, well-appointed atmosphere. We truly appreciate your understanding regarding the disruption caused by the DLR not running. Unfortunately, this was due to planned engineering works, which were beyond our control. We apologize for the inconvenience and understand how this impacted your weekend travel plans.
We’re also grateful for your comments about our breakfast service. We deeply regret the issue with the coffee machine, but we’re pleased that Ana Maria went above and beyond to help by providing coffee from elsewhere, while our team worked hard to resolve the situation. We’ll make sure to pass along your kind words to Ana Maria.
We hope to welcome you back in the future and provide an even better experience!
Warm regards,
Athulya
Guest relations
Novotel London Greenwich
Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed the hotel’s location and its quiet, well-appointed atmosphere. We truly appreciate your understanding regarding the disruption caused by the DLR not running. Unfortunately, this was due to planned engineering works, which were beyond our control. We apologize for the inconvenience and understand how this impacted your weekend travel plans.
We’re also grateful for your comments about our breakfast service. We deeply regret the issue with the coffee machine, but we’re pleased that Ana Maria went above and beyond to help by providing coffee from elsewhere, while our team worked hard to resolve the situation. We’ll make sure to pass along your kind words to Ana Maria.
We hope to welcome you back in the future and provide an even better experience!
Warm regards,
Athulya
Guest relations
Novotel London Greenwich
Poziție excelentă
173 - 185 Greenwich High Rd, Burgul regal Greenwich, Londra, SE10 8JA, Regatul Unit|0,91 km față de Greenwich Royal Observatory
Lucruri de făcut: 10pe o rază de 0,76 km
0,91 km
0,75 km
1,57 km
Transportpe o rază de 5,20 km
0,92 km
1,14 km
1,34 km
Aeroportpe o rază de 30,46 km
5,18 km
30,46 km
Sosire și plecare
Check-in de la:
15:00
Plecare înainte de:
12:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Animalelor de companie le este permis accesul contra unei taxe suplimentare
Mic dejun disponibil
Preț mic dejun
98 lei (≈GBP 17)/persoană
Meniu mic dejun
Bufet
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00).
Hotelul acceptă următoarele metode de plată: 
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