Bill Cody Ranch
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Informații rapide
Sosire începând cu | 15:00 |
|---|---|
Plecare până la | 10:00 |
Facilități
Parcare
Recepţie 24 de ore
Restaurant
Nefumători
Bar
Parcare pentru persoane cu dizabilități
Mai multe despre Bill Cody Ranch
Bill Cody Ranch
Bill Cody Ranch se află în Cody și include un lounge comun și un bar. Această proprietate include o recepție deschisă nonstop, precum și o terasă pentru plajă.
Scoruri și recenzii
Curăţenie4,5
Locaţie4,5
Serviciu4,5
Camere4,5
Raport calitate/preț4,5
Calitatea somnului4,5
Recenzii scrise de călători
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Menționat de călători
Călător de familie
Comentariu: 4 aug. 2024
A stat pe: iul. 2024
10 out of 10!
Bill Cody Ranch is top-tier! The food is absolutely delicious, whether it is dinner or breakfast & the drinks are great too. There is a short hike on site that leads to incredible views. The horseback riding was a once in a lifetime experience & for someone who had never rode a horse before & was pretty nervous, it was a breeze! I felt safe & secure the whole time and the views along the ride were also amazing! The cabin was very cute & clean & the staff were all very friendly. Highly recommend to anyone & everyone!
Răspunsul hotelului
Comentariu: 14 februarie
Thank you so much for the glowing review! We’re thrilled to hear you enjoyed everything from the food and drinks to the breathtaking views on the hike and horseback ride. It’s wonderful that our team helped you feel safe and comfortable on your first ride—those mountain views really do make it unforgettable! We appreciate your kind words about our cabins and staff, and we hope to welcome you back for another adventure soon!
Cuplu
Comentariu: 11 nov. 2024
A stat pe: aug. 2024
Relaxing and cozy atmosphere.
My husband & I have gone here 2 years in a row and love it. We sit on our cabins porch and enjoy a coupe cocktails and walk down for dinner. Then enjoy a delicious breakfast in the morning. Great food and welcoming atmosphere. We love it and look forward to returning next year!
Răspunsul hotelului
Comentariu: 14 februarie
Thank you for your kind words and for making Bill Cody Ranch part of your yearly tradition! We’re so glad you enjoyed the relaxing atmosphere, great food, and cozy cabins. We can’t wait to welcome you back for another memorable stay next year!
Călător de grup
Comentariu: 23 oct. 2024
A stat pe: sept. 2024
Best trip ever!!!
We had the best experience at Bill Cody Ranch. We will return again soon. Highly recommend the trail rides, restaurant, cabins are large, clean, and very well equipped with whatever you might need. Very family friendly atmosphere ! We ran out of time so we have to go back. It is absolutely beautiful !!!
Răspunsul hotelului
Comentariu: 14 februarie
Thank you for sharing your wonderful experience! We’re thrilled to hear that you enjoyed the trail rides, restaurant, and cabins. We can’t wait to have you back to experience even more of what Bill Cody Ranch has to offer. See you again soon, friend!
Călător de familie
Comentariu: 30 aug. 2024
A stat pe: aug. 2024
Fantastic Hidden Gem
We had a family stay in one of the cabins. Apart from being in a beautiful spot the lodge and cabins were better than we expected.
Spacious but cosy cabins, very clean, comfortable beds and pillows.
The lodge is a great place to relax with big leather sofas. A well appointed and characterful bar with a veranda outside and a dining room.
The food is excellent, there’s not huge choice but we all found something we liked and it was excellent the bison burgers are knockout. Breakfast and dinner were really good with locals from around the area coming to dine as well.
The staff are lovely, helpful and the owners Mark and John (Mark’s son) are there and are great.
We thoroughly enjoyed our 3 nights and will be back to stay again.
Spacious but cosy cabins, very clean, comfortable beds and pillows.
The lodge is a great place to relax with big leather sofas. A well appointed and characterful bar with a veranda outside and a dining room.
The food is excellent, there’s not huge choice but we all found something we liked and it was excellent the bison burgers are knockout. Breakfast and dinner were really good with locals from around the area coming to dine as well.
The staff are lovely, helpful and the owners Mark and John (Mark’s son) are there and are great.
We thoroughly enjoyed our 3 nights and will be back to stay again.
Răspunsul hotelului
Comentariu: 14 februarie
Thank you so much for your thoughtful review! We’re thrilled to hear that you and your family enjoyed your stay, from the cozy cabins and comfortable beds to the delicious meals (we agree, the bison burgers are hard to beat!). It’s always great to see locals dining with us too. Mark, John, and the entire family truly appreciate your kind words. We can’t wait to welcome you back for another stay!
Călător de familie
Comentariu: 4 aug. 2024
A stat pe: aug. 2024
Do not ride here with children
I’m disappointed to write this review, but for the safety (and enjoyment) of others, I have to share my experience. Read and believe the other 1/2 star reviews about the trail rides, I wish I had.
Upon check in, I wasn’t overly impressed. The new front desk staff was sweet, but the female owner was rude when I asked how dangerous the horse rides were for a 7 year old. She snipped back “riding a bicycle is dangerous, you’re the mother you should know what your daughter is capable of”…. I’m a mother, assessing the risk for my child and putting my trust in an establishment to help discern the best decision.
At the stables, helmets weren’t offered. I had to request one for my daughter and Jackson kindly helped. They told me only one wrangler would be riding since we’re a group of 7, and that my daughter would be up front. Apparently, our wrangler didn’t know this, because he started off on his ride with her in the way back. After I spoke up she was moved up front, just in time for the lead horse to start bucking. After several severe bucks, with my daughter’s horse directly behind, the lead wrangler dismounts and decides to get a new horse. My daughter’s confidence at this point shaken.
Within 10 minutes of our ride the lead horse is spooked and takes off up the hill, causing most horses, including my daughters, to follow (to an extent). I had to grab my daughter’s horse in hopes it wouldn’t take off again or buck as it was clearly uneasy. The wrangler should have controlled his horse and helped, but in the chaos my daughter ended up last in line, crying and scared. Unable to get her horse to move, I’m trying to back up my horse to get to help her as the ride is slowly moving on, with her left way behind, wrangler way up in front. (So much for kids stay in front?) Moments later, another wrangler Stacia happened to be riding through. She starts riding circles with the lead wranglers horse, which then starts bucking and our lead wrangler FALLS OFF his horse. Not sure why they decided to train horses whilst on a beginner ride.
I asked Stacia if she can take us back on her return. My daughter is traumatized at this point and I have lost confidence of what lies ahead for the next 1 hour and 50 minutes.
My daughter said she felt very safe riding back behind Stacia and had no problems at all getting back. (Exactly what I would have expected for a paid trail ride) Stacia apologized for the “rodeo” and said we shouldn’t have experienced that.
My husband and 16 year old son finished the ride noting the lead wrangler walked his horse the remaining ride.
I asked for a refund for myself and my daughter, which was firmly denied because “our horses didn’t buck”. In short, wranglers falling off horses can happen and that’s an acceptable practice for a beginner ride at this establishment.They offered us another ride with a different wrangler, which was useless since we were checking out.
They showed zero care for customer service and child safety. They took no accountability for the wranglers lack of control, even though two other wranglers told us it was unacceptable.
I think the young owner (guessing he’s the son) cares. I could tell from the start he had a good heart and his demeanor was much different from his mother’s, who was very dismissive and demeaning. I hope for his sake, she steps aside and the business can make needed customer service changes and continue to succeed.
The rooms were as expected; complimentary water in the lobby would be a nice touch. Dinners were fine. New waitress the first night, new front desk staff and wrangles said there is an extremely high turnover.
For what it’s worth, before posting, I consulted two professional horse riders in Cody, who confirmed our experience was subpar and wanted to know the name of the ranch so they can avoid recommending. I’d never ride here again and strongly suggest you go elsewhere.
Upon check in, I wasn’t overly impressed. The new front desk staff was sweet, but the female owner was rude when I asked how dangerous the horse rides were for a 7 year old. She snipped back “riding a bicycle is dangerous, you’re the mother you should know what your daughter is capable of”…. I’m a mother, assessing the risk for my child and putting my trust in an establishment to help discern the best decision.
At the stables, helmets weren’t offered. I had to request one for my daughter and Jackson kindly helped. They told me only one wrangler would be riding since we’re a group of 7, and that my daughter would be up front. Apparently, our wrangler didn’t know this, because he started off on his ride with her in the way back. After I spoke up she was moved up front, just in time for the lead horse to start bucking. After several severe bucks, with my daughter’s horse directly behind, the lead wrangler dismounts and decides to get a new horse. My daughter’s confidence at this point shaken.
Within 10 minutes of our ride the lead horse is spooked and takes off up the hill, causing most horses, including my daughters, to follow (to an extent). I had to grab my daughter’s horse in hopes it wouldn’t take off again or buck as it was clearly uneasy. The wrangler should have controlled his horse and helped, but in the chaos my daughter ended up last in line, crying and scared. Unable to get her horse to move, I’m trying to back up my horse to get to help her as the ride is slowly moving on, with her left way behind, wrangler way up in front. (So much for kids stay in front?) Moments later, another wrangler Stacia happened to be riding through. She starts riding circles with the lead wranglers horse, which then starts bucking and our lead wrangler FALLS OFF his horse. Not sure why they decided to train horses whilst on a beginner ride.
I asked Stacia if she can take us back on her return. My daughter is traumatized at this point and I have lost confidence of what lies ahead for the next 1 hour and 50 minutes.
My daughter said she felt very safe riding back behind Stacia and had no problems at all getting back. (Exactly what I would have expected for a paid trail ride) Stacia apologized for the “rodeo” and said we shouldn’t have experienced that.
My husband and 16 year old son finished the ride noting the lead wrangler walked his horse the remaining ride.
I asked for a refund for myself and my daughter, which was firmly denied because “our horses didn’t buck”. In short, wranglers falling off horses can happen and that’s an acceptable practice for a beginner ride at this establishment.They offered us another ride with a different wrangler, which was useless since we were checking out.
They showed zero care for customer service and child safety. They took no accountability for the wranglers lack of control, even though two other wranglers told us it was unacceptable.
I think the young owner (guessing he’s the son) cares. I could tell from the start he had a good heart and his demeanor was much different from his mother’s, who was very dismissive and demeaning. I hope for his sake, she steps aside and the business can make needed customer service changes and continue to succeed.
The rooms were as expected; complimentary water in the lobby would be a nice touch. Dinners were fine. New waitress the first night, new front desk staff and wrangles said there is an extremely high turnover.
For what it’s worth, before posting, I consulted two professional horse riders in Cody, who confirmed our experience was subpar and wanted to know the name of the ranch so they can avoid recommending. I’d never ride here again and strongly suggest you go elsewhere.
Răspunsul hotelului
Comentariu: 14 februarie
Hi Rachel,
I’m truly sorry to hear that your experience wasn’t what you hoped for. As I explained in person, this is absolutely not the lasting impression we want any guest to leave with. Your safety and enjoyment are our top priorities, and we take any concerns very seriously.
We offered a re-ride, which you seemed to consider, but ultimately declined due to time constraints. I understand your disappointment, but I must clarify that we don’t issue refunds based on threats of negative reviews. We encourage all honest feedback, and I’m sincerely sorry that your time with us didn’t meet your expectations.
To clarify, the employee you spoke with at check-in is not the owner. She was simply trying to explain that once the ride departs, refunds cannot be issued if someone becomes nervous or decides to turn back. I apologize if this came across as dismissive.
Regarding safety, we have helmets available for every rider. Many guests appreciate the option not to wear them, as some ranches on public land enforce mandatory helmet use. We always encourage guests to wear helmets if it makes them more comfortable, and I’m glad Jackson assisted you with this request.
Our horses are well-trained and accustomed to the terrain, and our wranglers are experienced in handling the unexpected, including wildlife encounters. While no horseback experience is without risk, we aim to provide the safest, most enjoyable rides possible.
We also offer complimentary coffee and water in the lobby from 7-9 a.m. daily, and we appreciate your feedback on ways we can continue to enhance our guests’ experiences.
We’re truly sorry we didn’t meet your expectations this time, but we hope you’ll consider giving us another re-ride in the future.
I’m truly sorry to hear that your experience wasn’t what you hoped for. As I explained in person, this is absolutely not the lasting impression we want any guest to leave with. Your safety and enjoyment are our top priorities, and we take any concerns very seriously.
We offered a re-ride, which you seemed to consider, but ultimately declined due to time constraints. I understand your disappointment, but I must clarify that we don’t issue refunds based on threats of negative reviews. We encourage all honest feedback, and I’m sincerely sorry that your time with us didn’t meet your expectations.
To clarify, the employee you spoke with at check-in is not the owner. She was simply trying to explain that once the ride departs, refunds cannot be issued if someone becomes nervous or decides to turn back. I apologize if this came across as dismissive.
Regarding safety, we have helmets available for every rider. Many guests appreciate the option not to wear them, as some ranches on public land enforce mandatory helmet use. We always encourage guests to wear helmets if it makes them more comfortable, and I’m glad Jackson assisted you with this request.
Our horses are well-trained and accustomed to the terrain, and our wranglers are experienced in handling the unexpected, including wildlife encounters. While no horseback experience is without risk, we aim to provide the safest, most enjoyable rides possible.
We also offer complimentary coffee and water in the lobby from 7-9 a.m. daily, and we appreciate your feedback on ways we can continue to enhance our guests’ experiences.
We’re truly sorry we didn’t meet your expectations this time, but we hope you’ll consider giving us another re-ride in the future.
Poziție excelentă
2604 Yellowstone Hwy, Cody, WY 82414, Statele Unite|40,10 km față de centrul orașului
Aeroportpe o rază de 42,35 km
42,35 km
Sosire și plecare
Check-in de la:
15:00
Plecare înainte de:
10:00
Bine de știut
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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