Super 8 by Wyndham Whites Creek/ Nashville NW Area
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Compară camere și prețuri
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Informații rapide
Sosire începând cu | 15:00 |
|---|---|
Plecare până la | 11:00 |
Mic dejun | Mic dejun disponibil |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Mai multe despre Super 8 by Wyndham Whites Creek/ Nashville NW Area
Super 8 by Wyndham Whites Creek/ Nashville NW Area
The Super 8 Nashville is located off Interstate 24 and is less than 15 minutes’ drive from the Grand Ole Opry and Nashville city centre. This motel offers a daily grab and go breakfast and free Wi-Fi access.
Scoruri și recenzii
Recenzii scrise de călători
Comentariu: 28 dec. 2024
A stat pe: dec. 2024
Don’t bother staying here!
Răspunsul hotelului
Comentariu: 29 decembrie
Thank you for taking the time to share your feedback. I want to sincerely apologize for the deeply disappointing experience you described during your recent stay with us. Your feedback is incredibly concerning, as we strive to maintain the highest standards of cleanliness, comfort, and customer service, and it is clear we fell far short in this instance.
The cleanliness issues you mentioned, including the condition of the fridge, microwave, bedspread, and overall room, are unacceptable. Please know that we take such matters very seriously. The presence of mold, stains, and filth in any part of our rooms is not reflective of our expectations for our property, and immediate action will be taken to address these concerns with our housekeeping and maintenance teams.
I am also disheartened to hear that the shower was not functioning properly and that our team did not provide a satisfactory resolution when you brought these issues to their attention. An apology and a prompt resolution should have been the very least you received. Please accept my sincerest apologies for any lack of empathy or accountability you experienced.
Additionally, I understand your frustration with the pet fee when the room condition did not meet your expectations. While the pet fee is standard to maintain the property for all guests, I can see how this would feel unfair given your experience.
Your concerns have been escalated to our management team, and we will be conducting a full review of our procedures to ensure incidents like this do not happen again. We are also retraining our staff to handle guest complaints with greater professionalism and care.
While we cannot change your experience, we would like to regain your trust and offer a resolution that reflects our commitment to guest satisfaction. Thank you again for your feedback, and we truly regret that we were unable to meet your expectations during your stay.
Comentariu: 6 ian. 2025
A stat pe: ian. 2025
JP
Comentariu: 8 dec. 2024
A stat pe: dec. 2024
No thanks.
a room change... My second room had a door that opened without a key. I gave them a second chance and they still managed to lose my business. I decided that I'd be better off driving through the night.
Răspunsul hotelului
Comentariu: 9 decembrie
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent stay. Your experience is not reflective of the standards we strive to maintain, and we regret that we were unable to meet your expectations.
We understand the importance of security and comfort for our guests, and it is concerning to hear about the condition of the doors in both of the rooms you were assigned. This is certainly not the impression we want to leave on our guests, and we apologize for any inconvenience and discomfort this may have caused.
Your feedback has been shared with our maintenance team to ensure that these issues are addressed immediately. We are committed to improving our facilities and ensuring that such problems do not occur in the future. We deeply regret that you decided to leave and drive through the night instead of staying with us. We value your business and would have loved the opportunity to make things right during your stay.
Thank you once again for bringing these matters to our attention. Your comments are crucial in helping us improve our services and facilities. We hope you will consider giving us another chance in the future to provide you with the superior experience that you deserve.
Comentariu: 13 oct. 2024
A stat pe: oct. 2024
I would not recommend this place at all.
No stars for this place
Comentariu: 7 oct. 2024
A stat pe: oct. 2024
Locație
7551 Old Hickory Blvd, Nashville, 37189, Statele Unite|12,41 km față de centrul orașului
Transportpe o rază de 16,84 km
Aeroportpe o rază de 19,61 km
Sosire și plecare
Check-in de la:
15:00
Plecare înainte de:
11:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Animalelor de companie le este permis accesul contra unei taxe suplimentare
Mic dejun disponibil
Preț mic dejun
Te rugăm să contactezi hotelul pentru informații despre prețuri
Meniu mic dejun
Boxed/packaged food.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Cash
